We often hear people say that to truly enjoy being a business owner we need to be authentic. We also […]
Category: Customer Service
Customer service requires effective communication
Imagine a romantic relationship without communication! How does one accomplish this feat? Impossible, you say? Relationships of all kinds require […]
Whatever happened to customer service?
in the old movie Miracle on 34th StreetMacy’s Santa sends customers to Gimbels’ rival store for products Macy’s doesn’t have. […]
Empathy Statements for Customer Service Representatives
Showing empathy to customers takes more than words, it also takes imagination. It’s not enough to utter a few well […]
How to take customer service to the next level
Customer service is a major aspect of the business. Without it, or if it is severely lacking, the business will […]
Customer Service Tips – How to deal with angry customers
Are you ready to learn how to keep every guest happy? It starts with making sure that your managers are […]
Who Decides Good Customer Service?
“Hey, Joe, your service stinks. Get this kid a chocolate milkshake.” Those are the words I heard as a kid […]